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SmartProfile

Discover, define, and enhance customer profiles

SmartProfile is an insights platform for Service Providers and Channel Partners (Agents, MSPs, VARs). It is engineered to connect existing business information, with proprietary data models, to identify and unlock new sources of value. The platform generates insights across your business, from operational improvements to enhanced customer profile information and new sales opportunities.

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Configure your Broadsoft BROADWORKS platform to deliver the best value, optimize licenses to boost revenue, identify new sales opportunities, educate your customers on features, and uncover new insights.

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Configure your service provider platform to deliver the best value, optimize licenses to boost revenue, identify new sales opportunities, educate your customers on features, and uncover new insights.

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SmartProfile Enrich enables you to dynamically append missing attributes/info for your own list of current or potential contacts based on a set of profile attributes such as demographic data (location or number of employees), or more specialized data (IT spend or technologies used).

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SmartProfile List enables you to dynamically build your own list of potential customers based on a set of profile attributes such as demographic data (location or number of employees), or more specialized data (IT spend or technologies used). Hundreds of profile attributes are available to choose from.

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Leverage SmartProfile for Deeper Customer Insights

Build a superior data-driven view of your customer ecosystem today!

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Where can Cloud Optik take your business? From platform configuration to new sales opportunities, we can get you on the right path.